Radically Good Questions

FAQs

Discover BIO RAW's Most Commonly Asked Questions and Answers

FOOD QUESTIONS

All food is prepared fresh daily in-house by our epic team!

All meals have a shelf life of 7-days.

You can find the expiry date on a sticker on the lid of the bowl.

Yes! Every single ingredient sourced is Certified Organic. All food is USDA Certified Organic and we are members of the Canada Organic Trade Association.

We are proud to be operating a 100% nut-free kitchen facility. In fact we work closely with third-party labs and batch test our products to prove they are in fact nut-free!

BIO RAW believes in providing food for everyone and we have made sure that our facility complies with all guidelines and have strict allergen protocols in place to ensure that we follow all the guidelines and requirements for allergens.

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All the ingredients that we use are gluten-free verified by our suppliers.

In fact we work closely with third-party labs and batch test our products to prove they are in fact gluten-free!

Our meals are produced in a completely gluten-free kitchen facility. We actively test our meals to ensure that they are safe for even the most sensitive gluten allergies.

All the ingredients we use are dairy-free, as we operate a 100% vegan facility.

Our offerings include 7 soy-free meals and 1 meal, THE NINJA which contains soy (tempeh which is a fermented soy product).

We understand that soy is a common allergen and food sensitivity so we work hard to ensure that there is no cross-contamination with any other
ingredients or meals.

We work closely with third-party agencies to ensure we go above and beyond all suggested protocols to avoid any cross-contamination.

Tempeh is a fermented food that is created by fermenting soybeans. Good mold is allowed to grow and reproduce during the fermentation process. The tempeh that we use is pasteurized and completely edible and safe to eat! Tempeh is filled with nourishing gut probiotics, and is a highly digestible plant-based protein. as possible for your customers.

Our dressings are made from scratch in-house using a base of raw apple cider vinegar and raw cold-pressed extra virgin olive oil. Oil naturally hardens when refrigerated, but will soften right up when left at room temperature for a short time!

Before you’re ready to enjoy your
meal, take your dressing out of the refrigerator and allow it to sit at room temperature for 5-10 minutes.

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Of course! Current Canadian nutritional guidelines emphasize a diet rich in a variety of plant-
based foods such as vegetables, fruits, whole grains, beans and legumes.

It is recommended that you chose plant-based protein options more often. BIO RAW takes the guesswork out of creating a balanced, nutrient-dense plant-based meal!

We understand that everyone has different tastes, goals and needs from their food. For a full list of all the salads and nutritional benefits please click here.

All of our meals are carefully crafted by our in-house nutritionists, to provide you with exceptional nutritional value. While our meals are well balanced and nutritionist approved, we do suggest that you consult with your nutritionist or health-care specialist if you have any specific dietary concerns.

Plant-based foods are an exceptional source of protein as they contain an array of nutrients beyond being a protein source such as iron, fibre and micronutrients.

All meals have been carefully designed by nutrition professionals to ensure all meals contain a significant source of protein.

Of course! Adding more whole foods, plant-based options to your diet (like our delicious meals!) is always a good idea and a great way to shrink our environmental footprint too. Canada’s revised Food Guide emphasizes a high proportion of plant-based foods, and encourages Canadians to consume plenty of vegetables and fruits, whole grains, and protein foods. The guide also recommends choosing proteins that come from plants more often.

We don’t believe in crash dieting or extreme programs. We are happy to provide nutrient-rich meals to compliment your efforts in achieving your goals in the healthiest way possible. We want to create lifelong partnerships with our customers to nourish them forever and always! While our meals are well balanced and nutritionist approved, we do suggest that you consult with your nutritionist or health-care specialist if you have any specific dietary concerns.

DELIVERY QUESTIONS

1. You Choose Your Meal Preference
Choose a meal plan that best suits your lifestyle and then customize your order by selecting from a variety of organic, plant-based meals & add-ons.

2. We Deliver To Your Doorstep - For Free
Get fresh, organic, ready-to-eat meals delivered right to your home or office for FREE! 

Pick the perfect delivery time and frequency that suits your needs. Whether it's a one-time or weekly delivery, we've got you covered! Need to cancel, change meals, or skip a week? Not a problem.

See our Delivery Zones here.

3.You Eat Nutritious Meals Every Day
All of our meals are pre portioned and ready-to-go. You can eat them as is, or you can quickly stir-fry them up if you prefer a warm delicious meal.

The "what to eat that's healthy and fits into my dietary goals" conversation is about to be banished from your life. Welcome to a world where eating organic plant-based meals for lunch & dinner is always planned, simple, affordable and delicious.

Click here to place your order now!

Click here to view our updated delivery zones. All deliveries within these zones are FREE!

Each week, you will receive one delivery with your meals for the week. The delivery will be made on the same day every week for the length of your subscription.

We understand that life can get busy and that things can come up last minute. Please let us know if you need any accommodations by emailing us at info@bioraw.ca and we will see what we can do.

All of our meals are made fresh to order and so we ask that all requests of this nature are done at least 48 hours in advance of your scheduled delivery.

For one-time orders, you will receive one delivery with your order of meals.

With a subscription, you will receive
your order on the same day of every week.

In an effort to limit waste, we deliver your meals in a large compostable and recyclable brown paper bag. We recommend that someone is available to accept the delivery when it arrives so that you can get your meals right into the refrigerator to ensure freshness.

We offer a variety of delivery dates and times to best suit your schedule. Please click here for more details.

Sadly no! At the moment you can find your meals at stores throughout Ontario. Click to view our delivery area and to search our store locator.

Always check back, or follow us on socials to keep up with announcements about new stores and expanded delivery areas.

GENERAL QUESTIONS

If for whatever reason you would like to cancel your order with us please do so by contacting us by email - info@bioraw.ca We ask that all cancelations are done at least 48 hours before your scheduled delivery. All of our meals are made to order, so we request as much notice as possible so that we can avoid food waste. We are unable to make any changes after the 48 hour window.

We want all of our customers to be happy and excited about getting their BIO RAW deliveries! You can make changes to your order up to 48 hours before your next scheduled delivery.

Changes to your subscription order can be done by logging into your account and editing your subscription.

For one-time orders changes, please contact us at info@bioraw.ca.

All of our meals are made fresh to order, so we need time to make any changes.

COMPANY QUESTIONS

Although it is durable like plastic, it is NOT plastic! All of our packaging is 100% compostable.

We are working towards becoming a zero waste facility, and engage in waste diversion practices during every step of the process!

1. You Choose Your Meal Preference
Choose a meal plan that best suits your lifestyle and then customize your order by selecting from a variety of organic, plant-based meals & add-ons.

2. We Deliver To Your Doorstep - For Free
Get fresh, organic, ready-to-eat meals delivered right to your home or office for FREE! 

Pick the perfect delivery time and frequency that suits your needs. Whether it's a one-time or weekly delivery, we've got you covered! Need to cancel, change meals, or skip a week? Not a problem.

See our Delivery Zones here.

3.You Eat Nutritious Meals Every Day
All of our meals are pre portioned and ready-to-go. You can eat them as is, or you can quickly stir-fry them up if you prefer a warm delicious meal.

The "what to eat that's healthy and fits into my dietary goals" conversation is about to be banished from your life. Welcome to a world where eating organic plant-based meals for lunch & dinner is always planned, simple, affordable and delicious.

Click here to place your order now!

Of course! We are proudly available in over 100 stores in the GTA. Click here to find the store nearest you!

Um that’s a hard yes – FOLLOW US! @bioraw :D

Yes we do! Click here to get more details.

We are always looking for amazing people to join our team! Please send your CV/Resume to info@bioraw.ca.