FAQ

FOOD QUESTIONS

Everything is made fresh to order to ensure the healthiest, tastiest and best nourishment for you! THE CAESAR, THE BALANCE, THE SHRED, THE NINJA , and THE CHOP have a 7-day shelf life. Our two quinoa-based bowls, THE BUILT and THE FIESTA, have a 5-day shelf life.

Tempeh is a fermented food that is created by fermenting soybeans. Good mold is allowed to grow and reproduce during the fermentation process. The tempeh that we use is pasteurized and completely edible and safe to eat! Tempeh is filled with nourishing gut probiotics, and is a highly digestible plant-based protein.

Our dressings are made from a base of raw apple cider vinegar and raw cold-pressed extra virgin olive oil. Oil naturally hardens when refrigerated, but will soften right up when left at room temperature for a short time! Before you’re ready to enjoy your meal, take your dressing out of the refrigerator and allow it to sit at room temperature for 5-10 minutes.

We are proud to be operating a 100% nut-free kitchen facility. BIO RAW believes in providing food for everyone and we have made sure that our facility complies with all guidelines and have strict allergen protocols in place to ensure that we follow all the guidelines and requirements for allergens.

All the ingredients that we use are gluten-free verified by our suppliers. Our meals are produced in a completely gluten-free kitchen facility. We actively test our meals to ensure that they are safe for even the most sensitive gluten allergies.

As a vegan brand we do not allow dairy and other animal products into our kitchen facility. BIO RAW meals are safe for all of our lactose sensitive friends!

Our offerings include 6 soy-free meals and 1 meal, THE NINJA which contains soy (tempeh which is a fermented soy product). We understand that soy is a common allergen and food sensitivity so we work hard to ensure that there is no cross-contamination with any other ingredients or meals. We work closely with third-party agencies to ensure we go above and beyond all suggested protocols to avoid any cross-contamination.

YES! We proudly produce 100% vegan products and all of our meals are Certified Vegan.

Yes, our meals are USDA Certified Organic. We are proud that 100% of our ingredients are certified organic by a third-party agency. We believe in nourishing our customers to the best of our abilities and to do this organic ingredients is a must!

We understand that everyone has different tastes, goals and needs from their food. For a full list of all the salads and nutritional benefits please click here.

All of our meals are carefully crafted by our in-house nutritionists, to provide you with exceptional nutritional value. While our meals are well balanced and nutritionist approved, we do suggest that you consult with your nutritionist or health-care specialist if you have any specific dietary concerns.

Many plant-based foods offer a wonderful source of protein. Our meals are carefully crafted by our in-house nutritionists to ensure that they contain the right balance of tasty plant-based proteins to fuel you all day long. Our meals range from 8 to 18 grams of protein in each serving. While our meals are well balanced and nutritionist approved, we do suggest that you consult with your nutritionist or health-care specialist if you have any specific dietary concerns.

Of course! Adding more whole foods, plant-based options to your diet (like our delicious meals!) is always a good idea and a great way to shrink our environmental footprint too. Canada’s revised Food Guide emphasizes a high proportion of plant-based foods, and encourages Canadians to consume plenty of vegetables and fruits, whole grains, and protein foods. The guide also recommends choosing proteins that come from plants more often.

We don’t believe in crash dieting or extreme programs. We are happy to provide nutrient-rich meals to compliment your efforts in achieving your goals in the healthiest way possible. We want to create lifelong partnerships with our customers to nourish them forever and always! While our meals are well balanced and nutritionist approved, we do suggest that you consult with your nutritionist or health-care specialist if you have any specific dietary concerns.



DELIVERY QUESTIONS

We have a number of options for delivery to make having BIO RAW meals delivered as easy as possible!

  1. CHOOSE YOUR PLAN

    We make it easy to order weekly meals. Select a plan that best suits your lifestyle and needs. Our plans range from 5 - 20 meals delivered per week.

  2. CUSTOMIZE

    All of our meals are made fresh to order. Once you’ve selected a plan customize your order by choosing the meals that you want to receive. This is the perfect opportunity to select your favourite meals or try something new!

  3. SCHEDULE DELIVERY

    Choose a delivery date and time that works best for you. Delivery is always FREE to your home or office. We know that you’re busy and we’ve got you covered!
Click here to place your order now!

We offer a variety of delivery dates and times to best suit your schedule. Please click here for more details.

Each week, you will receive one delivery with your meals for the week. The delivery will be made on the same day every week for the length of your subscription. One pause is allowed for each package with 48 hours notice.

We understand that life can get busy and that things can come up last minute. Please let us know if you need any accommodations by emailing us at info@bioraw.ca and we will see what we can do.

All of our meals are made fresh to order and so we ask that all requests of this nature are done at least 48 hours in advance of your scheduled delivery.

Each week, you will receive one delivery with your meals for the week. The delivery will be made on the same day every week for the length of your subscription. One pause is allowed for each package with 48 hours notice.

If you have any questions or concerns about your delivery please feel free to contact us at info@bioraw.ca for further assistance.

In an effort to limit waste, we deliver your meals in a large compostable and recyclable brown paper bag. We recommend that someone is available to accept the delivery when it arrives so that you can get your meals right into the refrigerator to ensure freshness.

We offer a variety of delivery dates and times to best suit your schedule. Please click here for more details.

Sadly no! At the moment you can find your meals at stores throughout Ontario. Click to view our delivery area and to search our store locator.

Always check back, or follow us on socials to keep up with announcements about new stores and expanded delivery areas.



GENERAL QUESTIONS

We want all of our customers to be happy and excited about getting their BIO RAW deliveries! You can make changes to your order up to 48 hours before your next scheduled delivery. Any changes MUST be done via email - info@bioraw.ca. All of our meals are made fresh to order, so we need time to make any changes.

If for whatever reason you would like to cancel your order with us please do so by contacting us by email - info@bioraw.ca We ask that all cancelations are done at least 48 hours before your scheduled delivery. All of our meals are made to order, so we request as much notice as possible so that we can avoid food waste. We are unable to make any changes after the 48 hour window.



COMPANY QUESTIONS

    We have a number of options for delivery to make having BIO RAW meals delivered as easy as possible!

  1. CHOOSE YOUR PLAN

    We make it easy to order weekly meals. Select a plan that best suits your lifestyle and needs. Our plans range from 5 - 20 meals delivered per week.
  2. CUSTOMIZE

    All of our meals are made fresh to order. Once you’ve selected a plan customize your order by choosing the meals that you want to receive. This is the perfect opportunity to select your favourite meals or try something new!
  3. SCHEDULE DELIVERY

    Choose a delivery date and time that works best for you. Delivery is always FREE to your home or office. We know that you’re busy and we’ve got you covered!

    Click here to place your order now!

NOPE! We believe in reducing our environmental impact as much as possible and are working hard to make changes to reflect that.

Our packaging is made from renewable materials such as corn, not petroleum. This means that it will decompose faster than conventional plastic packaging. Click here to learn more about our packaging and how to properly dispose of it when you are done with your meal.

Of course! We are proudly available in over 100 stores in the GTA. Click here to find the store nearest you!

Um that’s a hard yes – FOLLOW US! @bioraw :D

Yes we do! Click here to get more details.

We are always looking for amazing people to join our team. Please click here to see current available positions.



We look forward to nourishing you.

Can't find the info you're looking for? Call us at 647-449-6736 or email us at info@bioraw.ca